CAREERS


FEEL LIKE YOU WERE MEANT TO DO SOMETHING MORE?

Do you feel like it's time for you to join the #SUPERSQUAD as a team member?
Born from the desire to inspire and create adventure and community, SUPER73 is an American lifestyle adventure brand fusing motorcycle heritage and youth culture. We are a group of adventurers, creators, builders, thinkers, innovators, dreamers, and most importantly, doers who believe that the whole of our efforts far outweighs the sum of our parts. This is not for the faint of heart. We work hard, we move fast, and we are on a mission. For us, this is not a job, and this is an opportunity to fuse passion with a career and compete in a newly emerging global industry. If you believe that you can contribute to our team, we’d love to talk to you.
Our team is composed of multi-talented individuals diverse in backgrounds, experience, and interests. The Super73 team is growing and expanding to new fronts. We offer an exceptional work environment committed to the growth of employees and the growth of our company. 

For open solicitations, please send us your CV/resumé and motivation letter at: careers-eu@super73.com

Location: Industrieweg 61, Duivendrecht, Noord Holland, Netherlands.


Logistics Lead - Amsterdam Based

Our company is looking for a professional, motivated person to fill the position of Logistics Lead. The Logistics Lead plans all inbound / outbound shipments, provides leadership to our warehouse team and strives to keep transportation costs low. The successful candidate is also responsible for prioritizing tasks to meet expected shipping dates and maintaining an accurate inventory. As Logistics Lead you are responsible for the optimal management of the daily flow of goods. You coordinate all activities related to goods receipt, storage, order picking and distribution. The Logistics Lead is responsible for the management and control of all logistics-related activities within the organization and monitors all logistics objectives of the organization. You are also responsible for the Stock Control department. In this department, the service level and stock level are the important parameters and you are responsible for the most optimal fulfilment thereof. You also coordinate external customer requirements and internal logistics options within the framework of the commercial and logistics policy of the organization. As a logistics lead you are the link between purchasing and sales. You ensure the realization of the SLAs and KPIs agreed with customers, suppliers or logistics service providers (eg productivity, timeliness and completeness). Given the importance of good logistics within our market, it is important that sufficient attention is paid to the future and the development of the logistics performance of our company. The position has a high degree of independence. You report to the Operations Manager Europe; directly manages the Logistics Team and is part of the Super73 EU Team Leads.

Strategy and Development: 
Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance

General and Task Management

  • Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
  • Create and implement best practice logistics principles, policies and processes across the organisation to improve operational and financial performance
  • Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements
  • Monitor quality, quantity, delivery times, and transport costs ï Negotiate rates and contracts with transportation and logistics providers ï Recommend optimal transport modes, routes or frequency
  • Select carriers/suppliers and monitor service against performance criteria
  • Ensure carrier compliance with company policies or procedures for product transit or delivery
  • Resolve problems concerning transportation, logistics systems, imports or exports or customer issues
  • Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to others
  • Assess and make recommendations for logistics processes in potential new facilities or plants and advise of cost implications and efficiency
  • Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities
  • Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports
  • Identify and resolve any inventory discrepancies and ensure inventory and system records are in agreement
  • Keep track of slow moving and obsolete stock
  • Identify savings by removing waste or unnecessary steps in the logistics process
  • Interpret trends and analyse and review data. Provide meaningful logistics data to others in the organisation to aid customer service and cost improvements
  • Ensure IT systems in place are effective, maintained and accurate

People Management

  • Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements
  • Set departmental objectives/KPIs and review and assess ongoing performance of direct reports
  • Report on achievement of targets and identify any actions required
  • Ensure that all functions under supervision operate in accordance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
Financial Budget and Control: Hold responsibility for department budget

Relationship Management

  • Develop and maintain strong relationships with all connected with the logistics process
  • Ensure all completed orders are dispatched on time
  • Ensure products are shipped appropriately to ensure quality of goods during transportation
  • Take control of packaging and provide appropriate, cost effective, high quality solutions
  • Take responsibility for accuracy of labelling to ensure correct parts/finished assemblies reach correct customers at the correct time
  • Ensure compliance with import/export regulations/customs regulations and legal and health and safety requirements
  • Support new business initiatives and projects and contribute to review meetings and change process. Ensure effective logistics implementation takes place relating to the changes

Environmental

  • Conduct or review environmental audits for logistics activities to ensure processes are as environmentally friendly as possible
  • Review opportunities to be as environmentally friendly as possible

Self Management

  • Comply with the Health, Safety and Environmental Policies
  • Support encourages and develop team
  • Proactively contribute to creating a good team atmosphere
  • Anticipates and overcomes obstacles
  • Makes useful links to arrive at insightful plans and solutions
  • Embraces personal challenge
  • Confident, rounded thinking
  • Takes ownership for team cohesion
  • Is self aware
  • Is resilient, optimistic and open to change
  • Has an Adult:Adult, collaborative approach to others
  • Self starter and able to motivate others
  • Self motivated, flexible and works well under pressure

Skills and Attributes

  • Proven management skills with the ability to optimise team performance and development
  • Highly skilled communicator with the ability to form and maintain good relationships internally and externally
  • Strong interpersonal, negotiation and influencing skills
  • Customer focussed
  • Proven analytical, problem solving and organisational skillsStrong planning skills with the ability to handle multiple projects through to completion and to manage competing priorities
  • Project management skills
  • Commercial and financial acumen with a full understanding of the impact of failure in terms of business cost, production schedules and customer order fulfilment
  • Excellent attention to detail skills

Qualifications and Experience Levels

  • Prior experience of working in logistics/supply chain/transportation function within the automotive or manufacturing environment with a comprehensive knowledge of logistics processes and procedures
  • Expert knowledge of technical regulations related to logistics such as import/export and customs regulations, including security requirements to include certification in dangerous goods handling and aviation security
  • High degree of knowledge and understanding of a variety of manufacturing and automotive processes and components and of supply chain management
  • Strong IT systems knowledge and skills including knowledge and understanding of specialist systems such as Enterprise Resource Planning (ERP), Bill of Material (BOM) and customer data systems
  • Advanced Excel user
  • Ability to analyse and manipulate technical and complex data and provide meaningful information
  • Membership of an appropriate professional body such as the Chartered Institute of Logistics and Transport would be advantageous
  • Knowledge of lean techniques may be advantageous

Content Specialist - Amsterdam Based

The Content Specialist needs to be passionate about emerging lifestyle, adventure and youth culture. Are you confident in your abilities within creative content, social media and advertisement? If so, you might be a fit for our team. A day in the life of Content Specialist requires the following: 

Creative thinking

  • Confidence and experience behind the camera
  • Bringing fresh ideas for photos and videos with the skills to turn them into reality.
  • Creating advertisements to generate new business and opportunities.
  • Being a social media guru, know what’s trending and how to think ahead of the game.
  • Analysing content submissions and being able to manage third party content creators.
  • Forward thinking when creating YouTube content (Announcement videos, Vlogs, Tutorials, event videos)

Design Skills

  • Background with web design to know what works best.
  • Handling everything from creating ad layouts to media graphics.
  • Editing content into specific forms of advertisement.
  • Managing product photos with product photographers.

You are...

  • Fluent in English (spoken and written) other languages are a plus.
  • 1 year experience minimum
  • An independent and proactive thinker.
  • Have knowledge or understanding of the bike and/or lifestyle industry is a plus.
  • Based in Amsterdam with the willingness to travel regularly within the territory.

Responsibilities

Manage our Super73 Europe Youtube channel
Manage the company-wide content dropbox
Create Youtube content (Announcement videos, Vlogs, Tutorials, event videos)
Create advertisement videos
Create story videos
Create instagram videos
Create ad photo visuals 
Create ad video visuals 
Manage content productions
Create photos for web, ads, socials & newsletters
Manage 3rd party content creators
Create campaigns

Sales support B2B - Amsterdam Based 

The Sales support B2B is the primary contact for the clients for all non-sales-related questions passed orders and smaller top-ups from the dedicated area (Northern-, Southern- or Central Europe).  The position is exchanging information between the back-office departments: logistics, technical service and finance, and the client. The sales support also supports the Area manager in generating sales and business development in new regions and channels. 

Order book management 

  • Initiating and following through order fulfilment from placed to fully delivered while keeping the client informed
  • Regular review, follow up, and clean-up of the entire order book for assigned territory. 

Technical support

  • Reactive: respond to all phone calls and e-mail requests rapidly and in line with customer service systems requirements. 
  • Proactive: support and educate clients with technical information on new products, updates, and maintenance steps, carry through tech training mostly per video and sometimes in person.
  • Work closely with the customer service department to stay up to date with technical questions.

Sales

  • Lead review: review and filter incoming sales leads in line with set requirements. Identify potential new partners with the Area Manager and establish contact. 
  • Lead generation: Research regional or channel-specific markets on a project base to establish prospect bases and filter these with the Area manager. 
  • Assist dealers with placing and editing orders in line with the strategy set by the Area manager
  • Use contact points with customers to upsell new ranges and complementary products. Proactively contact and sell to clients with specific campaigns through mail and phone. 
  • Prepare B2B newsletter in cooperation with the Area Manager and Marketing. 

Project management

  • Work on specifically assigned project (temporary or permanently) with the Area manager and other concerned departments: 
  • Examples: Retail project/pop up; event series like Demo tours or specific sales events like trade shows. 

Financial support

  • Assisting clients with requests for financial information for invoices, credit notes, statements. 
  • Editing financial documents in accordance with the area manager and finance department.

Your skills

  • 2+ years of sales back office and/or operations experience in a B2B consumer goods environment
  • Knowledge or understanding of the bike and/or lifestyle industry is a plus 
  • Motivation and passion for making a significant difference
  • Flexibility: ability to advertise and sell products; positive and confident attitude
  • Entrepreneurial and independent thinker and proactive problem solver
  • Language skills: Dutch native/bilingual and fluent English (both written and spoken) other languages are plus 
  • The position is based in our European Headquarter in Amsterdam

Area Sales Lead DACH - Amsterdam Based 

Born from the desire to inspire and create adventure and community, SUPER73 is an American lifestyle adventure brand fusing motorcycle heritage and youth culture. We are a group of adventurers, creators, builders, thinkers, innovators, dreamers, and most importantly, doers who believe that the whole of our efforts far outweighs the sum of our parts. This is not for the faint of heart. We work hard, we move fast, and we are on a mission. For us, this is not a job, and this is an opportunity to fuse passion with a career and compete in a newly emerging global industry. If you believe that you can contribute to our team, we’d love to talk to you.

The Area sales manager DACH is responsible for all sales and business development for SUPER73 in Germany, Austria, and Switzerland. The position is based in our Amsterdam Head office and reporting to the Sales Lead EMEA. Its primary focus is to build the B2B business in the market by managing and opening accounts and sales agencies where necessary. Beyond the B2B focus, the position also advises on and executes stimulation of D2C sales and advises on activations supporting the brand and direct sales. It is a strategic position that needs to absorb and provide market information for the sales, marketing, and logistics departments and contribute to building strategy for the particular markets and channels. This position is tasked with: 

Building the market

  • Responsibility for sales activities within Germany, Austria & Switzerland,
  • Supporting, managing, and building all Sales and account relationships in the DACH market, including the active acquisition of new customers to achieve sales and brand objectives.
  • Responsibility for achieving bottom-line sales and business development objectives in the target market. Sales revenue goals, margins, network development for sales, service, and brand positioning. 
  • Recruiting and managing sales agencies for specific regions and channels in cooperation with EU sales managers.
  • Identifying, planning, and managing Super73 brand experiences in the market. 

Planning and Strategy: 

  • Building and executing strategic business development plan for the DACH territory in line with the Super73 objectives.
  • Generating, inputting, and following through fulfillment of all orders within the territory in cooperation with the sales support team
  • Planning and forecasting on a country, channel account, and product-level
  • Editing of market analyses and regular reports to the sales lead EMEA and other departments.

Creating and maintaining demand:

  • This position is responsible for building structure to provide a seamless premium consumer experience for every Super73 customer throughout the product lifecycle by providing technical training and advice to store clients and educate them to comply with the Super73 technical service processes.
  • Organization and leading of events like product training and test events in cooperation with the events department. Both with retail partners or as direct DEMO/ BRAND events to drive D2C revenue. 
  • Being the interface between the Supersquad, our community of riders in the region, and the event team.
  • Identifying, planning, and executing marketing and brand activations on- and offline to increase brand awareness and direct sales through rapid ROI in the B2B and DTC channels.

Your skills

  • 5+ years of Sales and brand-building experience in the bike, tech or lifestyle industry, or related environment
  • Knowledge of the bike and lifestyle industry as well as a good network
  • Experience in building and managing key accounts and sales channels 
  • Motivation and passion for making a significant difference
  • Flexibility; strong ability to advertise and sell products; positive and confident attitude
  • Entrepreneurial and independent thinker and proactive problem solver
  • Language skills: native German and fluent English (both written and spoken)
  • Based in Amsterdam with the willingness to travel regularly within the territory.  

 

    GDPR: Data Protection and Privacy
    Super73 B.V. is committed to looking after your privacy and keeping your data safe; we have updated our privacy notice to explain how we collect, store, and use your personal data. We will not share your data with any third parties, and if you wish to exercise any of your rights to access, change, or erase personal information, please email us at  iteurope@super73.com.

        Dutch
        Dutch